# Cube not detected

**URL:** <https://discuss.cubepilot.org/t/cube-not-detected/1318>\
**Category:** Cube Autopilot\
**Created:** [11 July 2019 16:14 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318 "2019-07-11T16:14:15Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Kravos](https://discuss.cubepilot.org/letter_avatar_proxy/v4/letter/k/838e76/32.png) [@Kravos](https://discuss.cubepilot.org/u/Kravos)\
**Post date:** [11 July 2019 16:14 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/1 "2019-07-11T16:14:15Z")

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Hi All,

I have a cube that has gotten picky. It will not show up in device manager/mission planner. I’ve looked on ardupilot and have seen the same problem come up bt no one has found a fix it seems like.

I have been using USB cable direct into the cube itself and not through the supplied USB adapter/connector.

uninstalled mission planner and reinstalled  
tried different USB cables  
formatted micro SD card  
tried different SD card

I know it’s the cube and not the computer. I have tried many other cubes and they are detected and connect fine.

Can’t even install a different firmware since there’s no COM to select.

I’ve run out of ideas. Has anyone had the same problem and been able to find a solution?

Thanks for the help!

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**Author:** ![philip](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/philip/32/9035_2.png) [@philip](https://discuss.cubepilot.org/u/philip)\
**Post date:** [12 July 2019 06:14 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/2 "2019-07-12T06:14:42Z")

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Can you upgrade it? Or won’t detect that?

Have you upgraded mission planner with a clean install to get the drivers?  
Are you on Windows 10?

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<div class="post-metadata">

**Author:** ![Kravos](https://discuss.cubepilot.org/letter_avatar_proxy/v4/letter/k/838e76/32.png) [@Kravos](https://discuss.cubepilot.org/u/Kravos)\
**Post date:** [15 July 2019 19:24 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/3 "2019-07-15T19:24:50Z")

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Upgrade it? Like a new firmware?

I’m running 1.3.66. I have not tried 1.3.68 yet. But I have done fresh installs when I did reinstall it.

I am on windows 10.

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**Author:** ![philip](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/philip/32/9035_2.png) [@philip](https://discuss.cubepilot.org/u/philip)\
**Post date:** [16 July 2019 21:33 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/4 "2019-07-16T21:33:56Z")

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Fresh install everything and try again.

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<div class="post-metadata">

**Author:** ![Kravos](https://discuss.cubepilot.org/letter_avatar_proxy/v4/letter/k/838e76/32.png) [@Kravos](https://discuss.cubepilot.org/u/Kravos)\
**Post date:** [19 July 2019 17:55 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/5 "2019-07-19T17:55:29Z")

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Could only fresh install mission planner. I’m on 1.3.68 now. I’m still not getting any detection.

The orange leds turn on and stays a solid orange.

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<div class="post-metadata">

**Author:** ![philip](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/philip/32/9035_2.png) [@philip](https://discuss.cubepilot.org/u/philip)\
**Post date:** [19 July 2019 23:20 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/6 "2019-07-19T23:20:11Z")

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RMA it please.

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<div class="post-metadata">

**Author:** ![Kravos](https://discuss.cubepilot.org/letter_avatar_proxy/v4/letter/k/838e76/32.png) [@Kravos](https://discuss.cubepilot.org/u/Kravos)\
**Post date:** [22 July 2019 23:42 UTC](https://discuss.cubepilot.org/t/cube-not-detected/1318/7 "2019-07-22T23:42:13Z")

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Will do, Thanks!