Herelink Product Key missing for update

My HereLink unit was sold to me by It came sealed in a plastic wrapper upon which there is no product key sticker. There is no product key on the included documentation or the invoice. On the side of the box is a serial number.

I cannot activate my unit. Please advise.

1 Like

please contact robotshop, for the key.

I have a ticket opened with Robotshop support, thanks.