Herelink The air part does not turn on

I have a big problem.
3 sets purchased Herelink HD.
Of the 3 purchased, 2 work well. (no complaints).
There is one set with a defect. (manufacturing defects)
The air part does not turn on.
No LED indication.
No connection land + air part.

The kit is new, just out of the box. (never been used).

Below I attach a video where you can see what the problem is.

No LED indication

Does it heat itself after leaving the power connected for a while?

After 20 minutes of inclusion.
The heating is not.

It seems there is something wrong on this unit. Please contact your distributor for RMA.

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