# Need help with my first cube

**URL:** <https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708>\
**Category:** Uncategorized\
**Created:** [27 June 2021 21:08 UTC](https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708 "2021-06-27T21:08:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nicholas\_Shepherd](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/nicholas_shepherd/32/4124_2.png) [@Nicholas\_Shepherd](https://discuss.cubepilot.org/u/Nicholas_Shepherd)\
**Post date:** [27 June 2021 21:08 UTC](https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708/1 "2021-06-27T21:08:27Z")

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![image](https://discuss.cubepilot.org/uploads/default/original/2X/2/222518fe5f3eafbd37101efff7f9a85be6c3d2fc.png)

I’m not sure what this means, we were testing the motor connections and all of the sudden i get this every time

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**Author:** ![Alvin](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/alvin/32/1000_2.png) [@Alvin](https://discuss.cubepilot.org/u/Alvin)\
**Post date:** [28 June 2021 02:08 UTC](https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708/2 "2021-06-28T02:08:42Z")

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Are COM ports show up in device manager correctly? Did you properly supply power to your system?

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**Author:** ![Nicholas\_Shepherd](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/nicholas_shepherd/32/4124_2.png) [@Nicholas\_Shepherd](https://discuss.cubepilot.org/u/Nicholas_Shepherd)\
**Post date:** [4 July 2021 16:17 UTC](https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708/3 "2021-07-04T16:17:55Z")

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I’ve properly powered the system, I’m not sure about the ports. Is this something that is a windows local problem.

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**Author:** ![Alvin](https://discuss.cubepilot.org/user_avatar/discuss.cubepilot.org/alvin/32/1000_2.png) [@Alvin](https://discuss.cubepilot.org/u/Alvin)\
**Post date:** [5 July 2021 01:52 UTC](https://discuss.cubepilot.org/t/need-help-with-my-first-cube/6708/4 "2021-07-05T01:52:01Z")

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I am not sure what is happening on your QGC. It seems it has detected the Cube but unable to connect?

You may try to install Mission Planner and check if you have the proper drivers for Cube Orange.  
[https://docs.cubepilot.org/user-guides/autopilot/the-cube-series-firmware-and-connection-troubleshooting#installing-mission-planner](https://docs.cubepilot.org/user-guides/autopilot/the-cube-series-firmware-and-connection-troubleshooting#installing-mission-planner)
