Pixhawk cube orange, config error reboot

we are able to connect our pixhawk orange cube to mission planner but it is giving an error
config error then reboot and in the logs it is board validation check imu1 present.
please help us in solving the error

image

this error is coming in ardupilot…

when I upload PX4 there’s another error naming MAG0 error.

its connecting to mission planner but no further things can be done its showing only one error to reboot.

May I know the firmware version and frame type did you use ?

Did you try reset all parameter ?

Can you please take a video fo your mp after you connected (with ardupilot)?

Can you get any IMU data,such as acc mag and gyro?

Did you try to re-calibrate this unit ?

Ardupilot firmware
same error even after reseting
no imu data is seen in ardupilot
tried to recalibarate its showing can not send data to cube,…
and one more thing i tried to upload PX4 firmware … in this no error as config data…
IMU data can be viewed but only one error mag0 not found

I’m having a similar issue that I’ve been spinning my wheels trying to figure out. First I lost the drivers for my Cube Orange and my PC wouldn’t even detect the FC being plugged in via USB.So I cleared the drivers in Mission Planner and re-installed and then I was finally able to see the FC and connect in Mission Planner. But I keep getting a the message “Config Error: failed to update IO firmware” and “Fix prpblem and reboot”. I tried re-flashing the firmware and there are several different Cube Orange hardware and firmware options to choose from. And the firmware install either doesn’t complete and detect the board after flashing, or it does complete but continues giving the same Config Error messages as stated before. I’m really just trying to figure out if it’s a software/firmware issue, or hardware failure, or if I’m just missing something. And I’m lost at this point.