Bad RollWheel

HereLink
1

Hello.
I have 4 herelinks. 3 from beta2 batch and one from beta1 batch (updated to lateste firmware as well).
The RollWheel on all beta2 herelinks works fine. However i cannot get it working on one from beta1 batch.


I tried to calibrate it many times, i tried pushing softer, harder, but no luck. What can i do to make it work?
2

Is the firmware updated ?

3

Yes, as you can see display has android buttons on left, which it didn’t have when arrived

4

contact your re-seller. sorry about that

5

I have the same issue right out of the box! Cool product, but for the price with issues right out of the box, very disappointing.

6

Try to pull the wheel harder. When you feel the spring, it is still far from hard boundary. If you are not pulling hard enough, you will miss a lot of ranges from those tighter area.

7

Hi Alvin,

Thank you for responding so quickly. I did this, and received same results.

The unit was returned this morning back to the distributor for exchange.

Thanks!

8

Replacement unit works as designed!

1 Like
9

Sorry about that.