Can't Install BL/Firmware on Cube Orange+

Hello everyone!
This is my first drone build using Mission Planner using a Dell 7212 and Windows 11.
So I just purchased a used Cube Orange+ BG. I formatted the SD card, plugged it into my computer and nothing… Just a solid orange light and nothing in mission planner or under the firmware installation tab.
Neither dose anything pop up in the Device Manager…

Hi @Colin, can you please create a short screen capture video on how you are updating the firmware. COM1 is how Cube is appearing? as in connecting disconnecting makes COM1 showup/disappear from device manager?