I have a Here link setup which I cannot get to bind to the Air unit. The controller is on the latest firmware version and the air unit is powered off a bench power supply set on 10V.
There are two issues I’m currently experiencing:
Air Unit pairs to the controller and immediately un-pairs.
The binding steps are as follows:
Holding down the ‘Pair/Reset’ until LED 2 flashes green
Hit ‘Pair’ on the controller
LED 2 should go solid green
What happens for me is that as soon as LED 2 goes solid green, it then changes back to solid orange. This is also reflected in the controller settings page as it provides no information in the air unit tab. See the two videos below of what happens:
I have downloaded and un-zipped the ‘flasher_win’ program for Windows. I run the program, power up the Air Unit, plug the USB cable in and as soon as the flasher detects the air unit, it immediately throws a traceback error too quick for me to read and closes the flasher. I’ve tried this powered up normally and in bootloader mode to the same end.
Any suggestions or help with this would be greatly appreciated!
Thanks for the reply, Michael. The driver was able to fix the firmware update issue I saw. Apologies, I did read that section but thought it only applied to the controller.
After updating the Air Unit to the latest firmware I am still unable to pair them together. The Air Unit still exhibits the same issue.
Still haven’t found a solution to this issue. The latest firmware on both devices, tried turning the wifi off and tried binding in an area with less wireless noise with no luck. Any help would be great!
I don’t know the actual version number of the Air unit, I just used the latest ‘flasher_win’ on the cube pilot website that was linked above. The controller says it is on Android 7.1.2 and up to date.
In terms of the age of the system, it was only purchased earlier this year. I don’t have an exact date sorry.
Okay quick update, it looks to be paired and working as expected now.
Going off the Determine Controller upgrade method in the documentation I was using the OTA method for updating the system saying it was all up to date. I’ve just used the ‘Update Via PC’ method for the controller which worked with the only downside of wiping the existing apps I had on there but at least it works now.
Thanks for your help trying to debug the issue, Michael!
I have the same problem. I have a v1.1 ground unit that was bound to several v1 air units.
I updated the OTA app in order to push firmware to another v1 air unit and now my ground unit won’t pair with any of them.
I had this happen a while back and had to fully wipe the handheld. Please tell me there’s another way to handle this without wiping the handheld and re-configuring apps/buttons again.