Herelink Air unit no Power

Hi All,

I am having issues with my Air Unit… It was working fine and suddenly it died… It was powered using a 9v external battery, everything was fine and I lost connection, luckily I was bench testing things… There was no power surge or reverse polarity it just stopped working… Doesn’t recognize the USB… No lights, no sign of life… I asked my seller and was told that we need to send it back to China and China is on holiday as we know… I have a delivery to make and I’m stuck with a 800$ brick… Please help me on this… This is very annoying.

Hi Joban,

Did you bench test your rig without connecting antennas to the air unit?

Hey buddy… No I never powered it on without antennas, it was working fine and suddenly stopped… I didn’t change any connection… Not finding the cause makes me anxious, and to add to the misery no resolution is being offered that solves my issue…

Hex guys?.. is there a way to contact the support as I’m unable to get a feasible resolution from my seller here…

I have replied to your PM.

Been 4 days, waiting for your revert…