Herelink Beta Firmware Information & Troubleshooting

The new beta firmware for a Herelink has been released for testing

The Cubepilot docs section has been updated and includes links to the update, instructions and post update setup guides - https://docs.cubepilot.org/user-guides/herelink/upgrading-firmware

This will continue to be expanded with more information as time goes on so its worth checking back there regularly for more info and support.

Before You Update

You will need a software key from your reseller to be able to access this update. You should contact your original reseller providing your serial number to obtain this before starting the update process otherwise you will not be able to use the system.

Release notes

There are a large number of chances in this update, to many to totally list however the main ones are as follows

  • New Solex TX App
  • QGC Updated to v3.5.6
  • OTA updates are now supported, Settings->About Phone->System Updates
  • New HereLink Settings App is now go to app for Herelink specific settings
  • Buttons can be remapped and configured inside apps now, and send Mavlink commands
  • New OEM Configuration options
  • Video and Mavlink forwarding now works over Wifi, Hotspot and USB tethering.
  • Videos can be recorded directly on the Air Unit by connecting external drive via powered OTG cable.
  • Launcher app for managing 3rd party applications

Things To Note Before Updating

This update has changed the button behaviour and these are currently no longer mapped to SBUS channels, these now operate Mavlink commands from within Solex TX and QGC.

These can be configured to control outputs on the Cube autopilot via the servo function. future updates will bring more programming functionality for the buttons.

Firmware Update Troubleshooting

  • Compatible Operating Systems:

This update is only compatible with Windows 10 64bit, OSX and Linux.

  • Update Script Fails To Run - Windows:

Try installing Android USB Driver https://developer.android.com/studio/run/win-usb

  • Cannot Register/Activation Failed or Unable to Activate Errors:

Please check your internet connection, try another connection such as a tethered phone or alternative Wifi connection.

Calibration Issues

Before posting issues with calibration please follow the instructions on the Wiki on calibration fully.

https://docs.cubepilot.org/user-guides/herelink/one-time-setup

Note that the the joystick testing area in the bottom right will not move or show any input while you are calibrating the sticks. This is normal, this area will only display input after the joysticks have been calibrated.


If after this you still have issues please create a new thread and providing as much information as possible including a bug report as shown

https://docs.cubepilot.org/user-guides/herelink/installing-a-custom-app

Further Trouble Shooting

If you continue to have issues please use the search feature at the top of the group to see if someone has a similar issue, threads with a small ticked box have confirmed fixes highlighted.

If you can not resolve your issue from the above please start your own thread detailing your specific problem not not continue someone elses>

Please provide as much information and information about your setup as possible including

  • Autopilot Model
  • GPS
  • Radio System
  • Firmware versions
  • Any Relevant Settings

This post will be update as information changes or new information becomes available.

5 Likes

Thanks for this Ian!

2 Likes

Thank you Ian,this will be a great help to many,keep up your excellent work

1 Like

anyone else having issues using windows 10 to update? my flasher starts, herelink is in fastboot, then the cmd prompt disappears and the update is not started.

looking for ideas.

message in cmd prompt is “failed to execute script flasher”

Have you tried the android tools above and is your computer definitely win 10 64.

Please can you start your own thread as per the Post above.

Hi guys just to reiterate if you having issues please can you start you’re own thread with the info requested above. while your issue may look similar to others it may not directly be the same.