Herelink v1.1 Joystick dead

My Herelink v1.1 was working fine as I was setting up a new Cube, then the joysticks just stopped working. It didn’t fall, I didn’t force the joysticks, they just stopped working and cannot be calibrated as they don’t move off of the center during calibration. Reset the controller multiple times and reinstalled updates. Is this a hardware issue or is there some software solution?