Hello!
I am trying to update the firmware for my Herelink. When I plug in the USB cable, no device shows in the device manager. After reading through the forums I found similar problems relating to a driver issue; so I installed Android Studio and downloaded both the Google USB driver and Google Web driver. Still, no device appears in the device manager. When I follow the instructions for updating the firmware (plug in USB, enter Fastboot mode, open Flasher_win application), the flasher window appears and begins “Looking for Device…” but with no result. It keeps looking until the Herelink exits Fastboot mode and turns on.
I have attached pictures below for reference. Any help would be greatly appreciated!
Good idea, that was my first thought too. I tried with two different cables with no luck. I used the last cable with a different device and the computer was able to detect it; also the Herelink begins charging when it is plugged in so I know the cable isn’t the issue.
Update: Just received a new Herelink today and was able to perform the update no problem. As soon as I plugged it in, the computer recognized it as “Optimus” in the device manager and I followed the same steps as before but with success!
