How do I get a key?

#1

I bought my drone equipped with Herelink from droneshop.biz
The owner told me to contact the manufacturer and to send them a picture of the serial number.
However, I understand that communication with the manufacturer goes through this forum…
Can I send the serial number via private message to one of the admins here?
Thanks

#2

Send a picture of the sticker at the back of the controller to the reseller.
The reseller will provide a key

#3

Hi,
after the firmware update, I need a product key. My german reseller, where I’ve bought my Herelink, is insolvent. Where I can now get this key?

Best regards

#4

who was the reseller?

#5

Unirobotix UG (Synosystems)

#6

can you PM me a photo of the SN on the back, and ill try sort you out

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