Product key

Hi. I bought a Herelink unit in RobotShop. I sent to RobotShop my serial number 2 days ago and they are waiting for the answer from cubepilot. I need this product key urgently and nobody send it to me. Can someone help me?

Can you share the screenshot of the email chain, the S/N on the back of controller, and also S/N in Settings > About phone > Status > Serial number ?

Hi. I have 4 herelink. But I have not product key for activation herelinks.
can you help me?
Best regards

Please contact your reseller to obtain the key.

On the latest Herelink units the required product key is on the back of the ground station with a rub off sticker thing, be nice if this were mentioned in the Herelink guides :wink: