QGC does not see com port

Hey guys so I’m setting up a Cube orange with mini carrier board, arduplane firmware looks like it loaded on fine through GQC however when i go to connect afterwards nothing comes up. I have turned off the auto connect and tried for the manual linking though the com port tab in settings however it only sees com port 10 and not 11 which is the one i need to connect to i believe. I have done a full uninstall and reinstall of QGC and drivers but still no luck. For other info I’m using a Microsoft surface with windows 11 which I don’t usually use so maybe im missing something because i tried on a friends laptop and that one connects fine. Any help appreciated thanks as ill need to continue using this surface going forward.
Screenshot 2023-12-18 111644