Herelink Map problem

#1

Hi, I can’t load any map on my herelink unit. Anyone know about this issue and could help me?

#2

do you connect to a wifi? you will need 5Ghz wifi to get internet connection

#3

Thanks for reply, i have 5 ghz network but my herelink unit don’t see the my network? Should it be seen?

#4

Your network is probably a 2.4ghz if you can’t see it

#5

I’m pretty sure that it’s 5 ghz. I have an asus ac68u. But i can’t see the network. What can cause this?

#6

I solved it. Even i’m not sure how i solved it but it is working. Thank you.

1 Like
#7

I have the 5G Wifi connected but I still don’t get any map loaded.
Neither can I download the offline map.
Should I have to connect to the receiver to load the map?
I restart the Herelink many times and still have the same problem.

#8

Have you tried switching the map provider? I think I had a similar issue but when I switched provider it worked.

#9

I try Bing and Google with Satellite or Streetmap.
None of these work.

#10

Have you checked location settings

#11

Sure
I try “Device only” and “High accuracy”
Still can’t work.

#12

What internet connection do you have?