We had a strange behaviour with a herelink kit this week. This kit stopped sending Telemetry Data for the tablet, and only video stream and RC Channels were working properly.
I tried several things to catch the problem: changed the Telem Cable, changed the Serial Port on the Cube that was sending MAVLink 2 Telemetry Stream, forced values to SRX_ Parameters on Ardupilot, made an android factory reset on the tablet and tried to pair another tablet, but none of these things made it work.
Finally, on the last hour of the day, we tried to plug a USB Cable on the Air Unit and made the update process, besides the fact that the air unit and tablet were already on the latest stable firmware version, and then after the update process on Air Unit, the Telemetry data came back to life.
Anyone experiencing similar problems with herelink kits? I am worried about this misbehaving because this UAV operated lots of hours and then suddenly this problem appeared. I would like to know if there is any setup to do on Ardupilot side or herelink settings to prevent this Telemetry Data problem to arise.
I have exactly this going on at the moment as well, its really curious, am on Nov 21 Beta
Customer said all was working well, Herelink battery got low so they put it on charge, and now its like Mavlink has stopped working. Have video and RC, but Solex/QGC/MP (on Herelink and Laptop with UDP) all see no telemetry.
As above, tried everything, have just reset the herelink and reinstalling it all as I type… came here to see if anyone else has seen it
Yes, in my case, I tried everything and only reflashing the airunit via USB solved my problem.
In fact I had the same trouble two months ago, but at that time when temetry data stopped arriving, I noticed that SERIAL1_BAUD was setup to 115200, then I changed to 57600 and everything returned to work fine. Since then I configure all drones to work with baud rate 57600 to avoid this kind of problem.
On this specific UAV that the problem occured this week, I also noticed that I left the baud rate for the telemetry port in 115200, tried to setup to 57600 but the problem persisted until I reflashed the Air Unit.
And the problem really seems to be something messing up with the Air Unit, because the ground unit was able to work fine when we ran a SITL simulation in our wi-fi network and accessed it via Ground Unit.
@Michael_Oborne is there any chance to have some kind of misconfiguring of air unit if the telemetry baud rate is setup to 115200 or maybe it is just a coincidence?
I have just arrived at factory and all my units have these current versions installed:
Air Unit: AAU01211129
Ground Unit: BRU01210730
These are the latest stable or not? When I check for updates both from Air and Ground Units they shown to me the systems are up to date.
This procedure for updating the Herelink Settings App, the step 5 should be done whenever my Air Unit stops sending Telemetry Data without explanation?
Hi there,
My name is Leandro and I am a professor/researcher from Florianópolis - Brazil.
I’ve recently buyed and installed Herelink in one of my new UAV and noticed some like this issue:
My FC is PixHawk 6C;
Air Unit is powered by stabilized 12VCC source, sometimes by a 3S LiPo;
SBUS works fine, the 6C responds well;
I have UBLOX M8N GPS attached in FC (GPS1 port);
UART/Telemetry was working fine at this moment.
When I’ve attached Here3 CAN GPS in 6C’s CAN1 Bus, my telemetry stopped working.
I’ve reset many times, have done firmware update, tried to switch to another FCs (Another 6C and one Pixhawk 2.4.8, tottally clean, w/no GPS) but unsuccessful.
